Outsourcing with in India: Eminent infotech pvt ltd.

India has always been seen as an outsourcing destination across the globe. From an agrarian economy, the country has now turned its way towards being a services propelled economy. Service, especially IT, contributes to the Indian GDP way more than Agriculture. Most of the outsourced jobs that come to India are from western countries owing to lower cost of labour and high technical competency. However, what needs attention is that outsourcing tasks within India is yet to pick up to the level of the developed economies.

It is interesting to note the companies based out of the Indian subcontinent do not realise the need to outsource jobs. Or they might be confused about where to outsource when they are themselves based out of the outsourcing hub of the country. ‘Trends are changing, we are witnessing a lot of Indian companies outsource jobs with India’ says Flying Talk, an outsourcing arm owned by Eminent InfoTech Pvt. Ltd.  Indian companies are slowly and gradually realising the importance of outsourcing jobs like voice processes, non-voice processes and plenty of backend processes in the hands of experts. Companies dealing with customers in the west have been seeking trusted consumer insights for pushing their product in geographies across their boundaries. Lack of focussed study and research insights in specified area is leading companies to carry out their own research to ideally sync with customer’s needs. This skilled task of outsourcing reach methodologies and techniques has been gaining pace in outsourcing. Technical know-how and deep analytics lead to genuine research results which help companies get a foot hold in countries like US and UK.

Eminent InfoTech has been providing an array of outsourcing services to its clients making them a leader in this space. The ISO 9001:2008 Certified Company has not only brought delight to its clients in the recent past but generated employment in the nation by providing work from home options to the youth of India. Eminent InfoTech promotes online jobs and other back end tasks which can be done at the comfort of individual’s home and simultaneously ensure precision in results. The workforce deployed by Flying Talk is selected after due diligence and multiple rounds of interactions so that no individual is a misfit in the project. Both foreign and Indian companies have been looking up to Flying Talk for outsourcing redundant jobs in the organization. And in turn Flying Talk has delivered beyond their expectations. Outsourcing has not only helped these firms to focus on their core competencies but also boost bottom line by lowering cost of operations. Employees at Eminent InfoTech are glad by the fact that their clients always look up to them in case of any job they wish to outsource. This makes them to deliver outstanding results every time there is someone knocking at their door.

Is outsourcing meaningless for you ?

If you are still thinking that you can be more efficient in running a recurring processes yourself, it’s time to think again. One needs to shift focus from operations driven approach to business strategies. So instead of deploying a wide workforce which sticks to the phone all day, it is more advisable to increase your head count in sales, marketing or may be business planning and outsource everything which can be dealt offshore and doesn’t have a direct impact on your bottom line. Not only recurring processes, but also tasks which need a fresh set of skills shall be outsourced e.g. consumer research, surveys, lead generation.

The benefits of outsourcing are precise and hit the bottom line directly or indirectly. As stated earlier, it certainly helps companies to focus on core activities but that’s not the only advantage. Inbound and Outbound process brings cost and efficiency savings. It also pulls down overhead costs in the balance sheet of the company and makes it more presentable to potential investors or existing shareholders. Tech support in an organization can be dealt from an offshore location and thereby should be outsourced. Eminent Infotech helps organization reach the pinnacle of operational efficiency without compromising on the quality of services offered. The services are offered 24X7. So whatever geographical location you are based out of, we are always there for you.

The reason companies keep processes to themselves is because they feel that they can monitor it closely and deploy the best staff. However, in doing so, they deviate from their original mission. We, at Eminent Infotech, understand the nuances of outsourcing and have been serving clients in this space with delight. We deploy the best work force, as good as you would have hired in case you ran the process inhouse, and make sure that they take care of the process like their own. Eminent Infotech’s regular communication with its clients and periodical updates with valuable insights on highlighting area of improvement has made us a poster boy in the CEO’s cabin.

We hope that the article’s headline no more defines your way of thinking and few words of wisdom will help you take your business to new highs.

Fixing Appointment is a Service provided by Eminent infotech pvt ltd.

An appointment fixing call center is what you need if you must concentrate on the core competencies of your business, while outsourcing the task of Fixing appointments, order processing, help desk, technical support, customer service, chat support and other non-core business activities. A professional appointment fixing call center knows how to handle the objections, rejections and negative comments that come from consumers when cold calls are made.This is a Service that Eminent infotech provide. Flying talk is India Based Outsourcing company. Eminent infotech has limited number of Private investor and does not plan to go public.

Flying talk provide a service of appointment fixing Programmes. Appointment fixing  is crucial for any business, either new or traditional to develop and expand the business. We understand that appointment fixing is much more than calling a list of phone numbers daily.

Appointment scheduling brings the business prospects very near to you.Outsource your appointment setting services to us and concentrate on other business strategies. We at flying talk with our experienced customer service representatives execute the whole appointment setting task including fixing, canceling, re-scheduling appointments and meetings, just like a Virtual receptionist.

Give Service of Lead Generation.

Lead generation is the generation of consumer interest or inquiry into products or services of a business. Leads can be created for purposes such as list building, e-newsletter list acquisition or for sales leads. The methods for generating leads typically fall under the umbrella of advertising, but may also include non-paid sources such as organic search engine results or referrals from existing customers.This service is provided by Eminent infotech pvt ltd.

Online lead generation  is an Internet marketing term that refers to the generation of prospective consumer interest or inquiry into a business’ products or services through the Internet. Leads can be generated for a variety of purposes: list building, e-newsletter list acquisition, building out reward programs, loyalty programs or for other member acquisition programs.

A lead usually is the contact information and in some cases, demographic information of a customer who is interested in a specific product or service. There are two types of leads in the lead generation market: sales leads and marketing leads by Eminent infotech.

Sales leads are generated on the basis of demographic criteria such as FICO score, income, age, HHI, etc. These leads are resold to multiple advertisers. Sales leads are typically followed up through phone calls by the sales force. Sales leads are commonly found in the mortgage, insurance and finance leads.

Marketing leads are brand-specific leads generated for a unique advertiser offer. In direct contrast to sales leads, marketing leads are sold only once. Because transparency is a necessary requisite for generating marketing leads, marketing lead campaigns can be optimized by mapping leads to their sources. This whole information about Flying talk.

Businesses strive to generate “quality” leads, those with a higher probability of a desired outcome.customers.

Select Outsourcing Agency Wisely

According to Eminent  Infotech  pvt  ltd  The frequent advances in communication technology have made it difficult to track each recent innovation and be in sync with them. Nevertheless, all companies strive to follow the innovations and adapt them for business progress. But investing in these and integrating them into ongoing strategies is a challenge faced by majority of companies. Even the most progressive organizations struggle to allocate the necessary budget and resources required to remain on top of developments.

Hence,according to Eminent Infotech pvt ltd in order to stand out in today’s highly competitive environment, meeting and exceeding customer expectations is the key. Those choosing to outsource this function must look for a contact centre that will differentiate the business in the eyes of their customers. And most importantly choose apt outsourcing firm.

Selection of the outsourcing company should be based on the factor that how they utilize emerging technologies. Contact centre managers face the unenviable challenge of simultaneously raising standards and revenue while keeping costs to a minimum. The smart agencies in this case would invest in the very latest technologies to enhance the quality of interaction and increase levels of performance.

Apart from technology being one amongst the several important factors that reflect a good outsourcing agency; training is a high-priority feature of their operations. Further, they are extremely careful to work with skilled employees who facilitate a positive customer experience which in turn is good for your company. When an organisation can effectively provide this, improved productivity and increased revenue will follow.

Regardless of how much amazing technology a company invests in, however, it is useless unless it can be incorporated into the current system fluently. Ensuring a smooth transition takes a lot of time, money and effort. Inbound call centres specialise in helping their clients negotiate their way through this demanding process.

According to Eminent Infotech pvt ltd All you need to do is firstly decide when it is the right time to go for outsourcing certain tasks and second important thing is to ensure that you associate with the best outsourcing agency.

Eminent Infotech Pvt.Ltd :Data Conversion Services..

At Eminent infotech Pvt Ltd . we have designed our data conversion services with an aim to help you improve the usability and accessibility of your data and information. Having the access to latest technology and tools facilitates faster and accurate conversion of data.

According to Eminent infotech Pvt Ltd,Data conversion to XML has become a solution for internet publishing and content management. The XML data conversion process is tedious and complex and requires cumbersome tagging process. The major barrier in XML data conversion is the time and expense required to convert the existing data to XML. Irrespective of the current data format, Eminent infotech – Data Conversion offers XML data conversion with best value proposition.

We Offer a range of XML data conversion services that you may require as support in business

1. Text to XML:  Text to XML conversion service is one amongst the range of services that we offer.
2. RTF to XML: The conversion from RTF to XML preserves the internal structure and appearance of the initial documents to a great extent.
3. HTML to XML: Web designers perform HTML to XML migration easily and efficiently using a visual drag-and-drop interface.
4. PDF to XML: We specialize in converting any PDF file to XML, online PDF document to XML projects.
5. Word to XML: MS Word to XML and Word table to XML conversion services are customized specially to meet your requirements and help you to get a competitive edge.
6. Excel to XML: We convert your spreadsheet, excel data, documents or any XLS/XLXS files into XML at lowest possible rates with our Excel to xml conversion specialists.
7. XML conversion of financial statements namely.
8. Trial Balance, Trading and Profit & Loss Accounts.
9. Balance sheets, Charts, Graphs, etc.

Frequently used terms in Outsourcing Business

According to Eminent Infotech Pvt Ltd Outsourcing sometimes involves transferring employees and assets from one firm to another, but not always. Outsourcing is also the practice of handing over control of public services to for-profit corporations. Outsourcing, when used properly is an effective cost-saving strategy for getting the work done while not having to bug the employees for tasks that does not desire any specific expertise. It is sometimes more affordable to purchase a good from companies with comparative advantages than it is to produce the good internally. so according to eminent infotech pvt ltd Here are some simple explanations for some of the most frequently used terms.

Call outsourcing: Call outsourcing involves subcontracting out all, or part of, the call functions of an organization. This is often cheaper than running the same service in-house and frees up valuable resources from within the organization, enabling it to concentrate more fully on core competencies

Inbound Call Center Services Eminent Infotech Pvt. Ltd. Inbound Call Center Services primarily focuses on maximizing business and profits for our customers. Our Inbound Contact Center Services are based on superior product and industry knowledge garnered over the years of experience that we possess in the offshore call center services industry

Outbound Call Centre An outbound call centre manages outgoing calls to customers on behalf of an organization. This could be sales, customer services, marketing, debt collection or any outbound call function required.

Contact Centre A contact centre handles all types of customer contact, from telephone communication to email and live chat. Contact centers offer a valuable solution for organizations which are looking to gain a competitive advantage but have limited in-house resources.

Offshore contact centre: Today, India has become the outsourcing hub of the world. As more organizations understand the importance of focusing on their core competencies, they are turning to Indian offshore call center providers to manage their critical but non-core processes. This strategy helps them strengthen their brands and better manage their reactions to changing market dynamics.

Onshore Contact Centre An onshore contact centre operates from within the same country as the organization buying the service. While this may prove to be more expensive than offshore options, there are some advantages to onshore contact centers. For example, there is less of a language barrier and staff tends to develop a greater sense of brand loyalty.

How to get trained as a Data Entry Operator

More Companies nowadays seek individuals to outsource their data entry tasks so as to save the in-house staff’s time for other major workload that couldn’t be outsourced. And needless to say that Data Entry jobs are booming at the same pace as the people interested in them. But to grab a data entry job, there is a list of must have skills that make you legible to apply and do full justice to the work allotted.
At Eminent Infotech Pvt. Ltd. , we are proud to mention that our innovations help maximize the benefits that are offered to each client associated with us. Technology is the driving force behind our continuous development and efficiency. By adopting the latest technology into our operations; we are always a few steps ahead of the competition. The few skills that need to be mastered include:

Typing Skills

Accurate typing skills are a must for any type of data entry job. The type of data to be entered in majority of data entry jobs includes sequence of numbers, alphanumeric codes, contact information (Address, contact number, e-mail id etc) and other items which require accuracy in typing. Data entry companies that outsource data entry work from many clients keep a score of how many items were entered inaccurately. A high score of mistakes could mean never getting more work from the company. The employed individuals are expected to deliver a high level of accuracy and timely delivery of the assigned work.

Because there is a high volume of data to input into the database, it’s important to be able to touch type. This requires typing accurately without looking at the keyboard. Without this specific skill, entering large amounts of data via the computer consumes large portion of time than being profitable. If you are interested in the data entry job and lack skills then the best option is to join classes available for the same or refer websites that have touch typing instructions. This way you can build the skills.

Typing Speed

Next important skill is to have good typing speed. Typing at least 60 words per minute is expected by most data entry employers, with 80 to 90 words per minute preferred. The process is directly proportional; faster you can accurately enter data, the more projects you can take on and the more money you can make. You can take on the typing tests to get a better idea of your typing speed which if, is not high enough to be considered for freelance data entry jobs, practice typing each day until speed gets better.

Software Experience

To be able to get freelance data entry skills, you need to have experience with various software programs. Some of the most common programs used in data entry are:

• Microsoft Word files
• Excel
• PowerPoint
• Access
• Open Office

The basic knowledge of each of the above and how they are used can be helpful in describing your skills to prospective employers. Apart from this availability of reliable internet connection is a must to timely receive the tasks from the employer and deliver them via mail.

With a reliable computer, fast typing skills and a high level of accuracy, you can pick up as many freelance data entry jobs as you choose.

Guidelines For Data Entry

When you have several people entering data in your database, you can define how users must enter data in specific fields to help maintain consistency and to make your database easier to manage. Many people are nowadays exclusively involved in data entry, while certain workers, like programmers, might have to occasionally enter data while performing other tasks. Hence getting the punctuation spacing right is an important aspect of the data entry process.

Data entry is the act of transcribing some form of information into another medium, usually through input into a computer program. The whole lot of data that people might transcribe includes handwritten documents, information off spreadsheets, and sequences of numbers, as well as computer code and even names and addresses.

Here are a few spacing rules that need to be kept in mind while performing the data entry task:

1. Space once after a comma (,)
2. Space once after a semi-colon (;)
3. Do not space before or after a hyphen (-).
4. Space twice after a colon (:)
5. Space twice after the punctuation (. ? !) at the end of a sentence
6. Space once after a period (.) used with initials or titles
7. Space once before an open parenthesis [ ( ] but do not space after it
8. Space once after a closed parenthesis [ )] but do not space before it.
9. Do not space between the number and the number sign (#). (The sign before a number means number and after a number it means pounds.)
10. Space before and after the ampersand (&).
11. Do not space between the dollar sign ($) and the number.
12. Space once before and after the “at” symbol (@), except in e-mail addresses.
13. Do not space between the number and the percent sign (%).
14. Do not space before or after the forward slash (/).

Excel in the data entry skill and you are welcome to apply in Eminent Infotech Pvt.Ltd. for Genuine Home Based Data Entry jobs.

For more information, visit: http://www.flyingtalk.co.in/

Welcome to Eminent Infotech Pvt. Ltd.

EMINENT INFOTECH PVT. LTD. is an  India based Outsourcing Company. Corporate Identity Number: U72900DL2012PTC231282.  EMINENT INFOTECH PVT. LTD. is an ISO 9001 : 2008 Certified Company with OSP Department of Telecommunications License Registration No: DLI/D/11223/0413. We Outsource International and Domestic Call Centers Voice Calling and Non-Voice/Backend Projects. It is the mission of Flying Talk to provide clients with top quality call center services 24 hours-a-day. A service that provides our clients with the greatest chance of communicating with their end customers. We do B2B and B2C services including both inbound and outbound calls. We have a dedicated and well trained cadre of customer support specialists who are able to consistently provide excellent services delivered in a timely and cost-effective manner.
EMINENT INFOTECH PVT. LTD. has a limited number of private investors and does not plan to go public. The company has its main offices in Delhi, India. The facilities include office spaces, conference rooms, and a phone center.Flying Talk offers a wide range of call center service including both inbound and outbound calls. The most common services that we Outsource are:

• Inbound and Outbound Process
• Non-Voice Backend Process
• Form Filling Projects
• Lead Generation
• Data Conversion Process
• UK and US Voice Survey Process
• International and Domestic Tech Support
• Tele-Sales of Insurance and Telecom
• Appointment Fixing Programmes

The company expects to reach profitability and does not anticipate any serious cash flow problems. We conservatively believe that during the first three years that about three ongoing contracts per month will guarantee a break-even point.