Frequently used terms in Outsourcing Business

According to Eminent Infotech Pvt Ltd Outsourcing sometimes involves transferring employees and assets from one firm to another, but not always. Outsourcing is also the practice of handing over control of public services to for-profit corporations. Outsourcing, when used properly is an effective cost-saving strategy for getting the work done while not having to bug the employees for tasks that does not desire any specific expertise. It is sometimes more affordable to purchase a good from companies with comparative advantages than it is to produce the good internally. so according to eminent infotech pvt ltd Here are some simple explanations for some of the most frequently used terms.

Call outsourcing: Call outsourcing involves subcontracting out all, or part of, the call functions of an organization. This is often cheaper than running the same service in-house and frees up valuable resources from within the organization, enabling it to concentrate more fully on core competencies

Inbound Call Center Services Eminent Infotech Pvt. Ltd. Inbound Call Center Services primarily focuses on maximizing business and profits for our customers. Our Inbound Contact Center Services are based on superior product and industry knowledge garnered over the years of experience that we possess in the offshore call center services industry

Outbound Call Centre An outbound call centre manages outgoing calls to customers on behalf of an organization. This could be sales, customer services, marketing, debt collection or any outbound call function required.

Contact Centre A contact centre handles all types of customer contact, from telephone communication to email and live chat. Contact centers offer a valuable solution for organizations which are looking to gain a competitive advantage but have limited in-house resources.

Offshore contact centre: Today, India has become the outsourcing hub of the world. As more organizations understand the importance of focusing on their core competencies, they are turning to Indian offshore call center providers to manage their critical but non-core processes. This strategy helps them strengthen their brands and better manage their reactions to changing market dynamics.

Onshore Contact Centre An onshore contact centre operates from within the same country as the organization buying the service. While this may prove to be more expensive than offshore options, there are some advantages to onshore contact centers. For example, there is less of a language barrier and staff tends to develop a greater sense of brand loyalty.

How to get trained as a Data Entry Operator

More Companies nowadays seek individuals to outsource their data entry tasks so as to save the in-house staff’s time for other major workload that couldn’t be outsourced. And needless to say that Data Entry jobs are booming at the same pace as the people interested in them. But to grab a data entry job, there is a list of must have skills that make you legible to apply and do full justice to the work allotted.
At Eminent Infotech Pvt. Ltd. , we are proud to mention that our innovations help maximize the benefits that are offered to each client associated with us. Technology is the driving force behind our continuous development and efficiency. By adopting the latest technology into our operations; we are always a few steps ahead of the competition. The few skills that need to be mastered include:

Typing Skills

Accurate typing skills are a must for any type of data entry job. The type of data to be entered in majority of data entry jobs includes sequence of numbers, alphanumeric codes, contact information (Address, contact number, e-mail id etc) and other items which require accuracy in typing. Data entry companies that outsource data entry work from many clients keep a score of how many items were entered inaccurately. A high score of mistakes could mean never getting more work from the company. The employed individuals are expected to deliver a high level of accuracy and timely delivery of the assigned work.

Because there is a high volume of data to input into the database, it’s important to be able to touch type. This requires typing accurately without looking at the keyboard. Without this specific skill, entering large amounts of data via the computer consumes large portion of time than being profitable. If you are interested in the data entry job and lack skills then the best option is to join classes available for the same or refer websites that have touch typing instructions. This way you can build the skills.

Typing Speed

Next important skill is to have good typing speed. Typing at least 60 words per minute is expected by most data entry employers, with 80 to 90 words per minute preferred. The process is directly proportional; faster you can accurately enter data, the more projects you can take on and the more money you can make. You can take on the typing tests to get a better idea of your typing speed which if, is not high enough to be considered for freelance data entry jobs, practice typing each day until speed gets better.

Software Experience

To be able to get freelance data entry skills, you need to have experience with various software programs. Some of the most common programs used in data entry are:

• Microsoft Word files
• Excel
• PowerPoint
• Access
• Open Office

The basic knowledge of each of the above and how they are used can be helpful in describing your skills to prospective employers. Apart from this availability of reliable internet connection is a must to timely receive the tasks from the employer and deliver them via mail.

With a reliable computer, fast typing skills and a high level of accuracy, you can pick up as many freelance data entry jobs as you choose.

Guidelines For Data Entry

When you have several people entering data in your database, you can define how users must enter data in specific fields to help maintain consistency and to make your database easier to manage. Many people are nowadays exclusively involved in data entry, while certain workers, like programmers, might have to occasionally enter data while performing other tasks. Hence getting the punctuation spacing right is an important aspect of the data entry process.

Data entry is the act of transcribing some form of information into another medium, usually through input into a computer program. The whole lot of data that people might transcribe includes handwritten documents, information off spreadsheets, and sequences of numbers, as well as computer code and even names and addresses.

Here are a few spacing rules that need to be kept in mind while performing the data entry task:

1. Space once after a comma (,)
2. Space once after a semi-colon (;)
3. Do not space before or after a hyphen (-).
4. Space twice after a colon (:)
5. Space twice after the punctuation (. ? !) at the end of a sentence
6. Space once after a period (.) used with initials or titles
7. Space once before an open parenthesis [ ( ] but do not space after it
8. Space once after a closed parenthesis [ )] but do not space before it.
9. Do not space between the number and the number sign (#). (The sign before a number means number and after a number it means pounds.)
10. Space before and after the ampersand (&).
11. Do not space between the dollar sign ($) and the number.
12. Space once before and after the “at” symbol (@), except in e-mail addresses.
13. Do not space between the number and the percent sign (%).
14. Do not space before or after the forward slash (/).

Excel in the data entry skill and you are welcome to apply in Eminent Infotech Pvt.Ltd. for Genuine Home Based Data Entry jobs.

For more information, visit: http://www.flyingtalk.co.in/

Welcome to Eminent Infotech Pvt. Ltd.

EMINENT INFOTECH PVT. LTD. is an  India based Outsourcing Company. Corporate Identity Number: U72900DL2012PTC231282.  EMINENT INFOTECH PVT. LTD. is an ISO 9001 : 2008 Certified Company with OSP Department of Telecommunications License Registration No: DLI/D/11223/0413. We Outsource International and Domestic Call Centers Voice Calling and Non-Voice/Backend Projects. It is the mission of Flying Talk to provide clients with top quality call center services 24 hours-a-day. A service that provides our clients with the greatest chance of communicating with their end customers. We do B2B and B2C services including both inbound and outbound calls. We have a dedicated and well trained cadre of customer support specialists who are able to consistently provide excellent services delivered in a timely and cost-effective manner.
EMINENT INFOTECH PVT. LTD. has a limited number of private investors and does not plan to go public. The company has its main offices in Delhi, India. The facilities include office spaces, conference rooms, and a phone center.Flying Talk offers a wide range of call center service including both inbound and outbound calls. The most common services that we Outsource are:

• Inbound and Outbound Process
• Non-Voice Backend Process
• Form Filling Projects
• Lead Generation
• Data Conversion Process
• UK and US Voice Survey Process
• International and Domestic Tech Support
• Tele-Sales of Insurance and Telecom
• Appointment Fixing Programmes

The company expects to reach profitability and does not anticipate any serious cash flow problems. We conservatively believe that during the first three years that about three ongoing contracts per month will guarantee a break-even point.